.cste-faq-assistant{--cste-navy:#001328;--cste-blue:#003479;--cste-blue2:#1c5061;--cste-pink:#f742e8;--cste-soft:#f5f7fb;--cste-border:#dbe3ee;--cste-text:#243247;font-family:Arial,sans-serif;position:relative;z-index:5}.cste-faq-inline{background:linear-gradient(135deg,#f8f9fc 0%,#fff 58%,#fdf2fc 100%);border:1px solid var(--cste-border);border-radius:24px;padding:34px;box-shadow:0 16px 40px rgba(0,19,40,.08);overflow:hidden}.cste-faq-eyebrow{font-size:12px;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:var(--cste-blue);margin-bottom:8px}.cste-faq-inline-grid{display:grid;grid-template-columns:minmax(0,.85fr) minmax(360px,1.15fr);gap:34px;align-items:center}.cste-faq-intro h2{margin:0 0 12px;color:var(--cste-navy);font-size:clamp(28px,3vw,40px);line-height:1.08}.cste-faq-intro p{font-size:17px;line-height:1.6;color:#536174;margin:0 0 18px}.cste-faq-suggestions{display:flex;flex-wrap:wrap;gap:9px}.cste-faq-suggestions button{border:1px solid #c9d4e2;background:#fff;color:var(--cste-blue);border-radius:999px;padding:8px 12px;font-weight:700;font-size:13px;cursor:pointer;transition:.2s}.cste-faq-suggestions button:hover,.cste-faq-suggestions button:focus{border-color:var(--cste-pink);box-shadow:0 0 0 3px rgba(247,66,232,.12);outline:none}.cste-faq-chat-card{background:#fff;border:1px solid var(--cste-border);border-radius:18px;padding:16px;box-shadow:0 10px 26px rgba(0,52,121,.08)}.cste-faq-messages{display:flex;flex-direction:column;gap:10px;max-height:280px;overflow:auto;scrollbar-width:thin}.cste-faq-inline-messages:empty{display:none}.cste-faq-message{max-width:88%;padding:11px 13px;border-radius:14px;font-size:15px;line-height:1.48;white-space:pre-wrap;overflow-wrap:anywhere}.cste-faq-message.user{align-self:flex-end;background:var(--cste-blue);color:#fff;border-bottom-right-radius:5px}.cste-faq-message.assistant{align-self:flex-start;background:var(--cste-soft);color:var(--cste-text);border-bottom-left-radius:5px}.cste-faq-message.loading{color:#718096;font-style:italic}.cste-faq-source{margin-top:8px;padding-top:8px;border-top:1px solid #dbe3ee;font-size:12px}.cste-faq-source a{color:var(--cste-blue);font-weight:800;text-decoration:underline}.cste-faq-form{margin-top:12px}.cste-faq-input-row{display:flex;gap:8px;align-items:center}.cste-faq-input-row input{min-width:0;flex:1;border:1px solid #bdc9d8;border-radius:12px;padding:13px 14px;font-size:15px;color:var(--cste-navy);background:#fff;outline:none}.cste-faq-input-row input:focus{border-color:var(--cste-blue);box-shadow:0 0 0 3px rgba(0,52,121,.12)}.cste-faq-input-row button{border:0;border-radius:12px;background:var(--cste-blue);color:#fff;font-weight:800;padding:13px 18px;cursor:pointer;transition:.2s}.cste-faq-input-row button:hover,.cste-faq-input-row button:focus{background:#0054ad;outline:none}.cste-faq-input-row button:disabled{opacity:.55;cursor:wait}.cste-faq-disclaimer{font-size:11px!important;line-height:1.45!important;color:#718096!important;margin:10px 2px 0!important}.cste-faq-launcher{position:fixed;right:24px;bottom:24px;z-index:99998;border:0;border-radius:999px;background:var(--cste-blue);color:#fff;padding:11px 16px 11px 10px;display:flex;align-items:center;gap:8px;font-weight:800;box-shadow:0 12px 32px rgba(0,19,40,.3);cursor:pointer}.cste-faq-launcher:hover,.cste-faq-launcher:focus{background:#0054ad;outline:3px solid rgba(247,66,232,.3)}.cste-faq-launcher-icon{display:grid;place-items:center;width:31px;height:31px;border-radius:50%;background:var(--cste-pink);color:#001328;font-size:19px;font-weight:900}.cste-faq-floating{position:fixed;right:24px;bottom:86px;width:min(390px,calc(100vw - 32px));height:min(570px,calc(100vh - 130px));z-index:99999;background:#fff;border:1px solid var(--cste-border);border-radius:20px;box-shadow:0 22px 60px rgba(0,19,40,.28);display:none;grid-template-rows:auto 1fr auto;overflow:hidden}.cste-faq-floating.is-open{display:grid}.cste-faq-floating-head{background:var(--cste-navy);color:#fff;padding:15px 16px;display:flex;align-items:center;justify-content:space-between;gap:14px}.cste-faq-floating-head strong{display:block;font-size:16px}.cste-faq-floating-head span{display:block;font-size:12px;opacity:.76;margin-top:2px}.cste-faq-close{border:0;background:transparent;color:#fff;font-size:28px;line-height:1;cursor:pointer;padding:0 2px}.cste-faq-floating .cste-faq-messages{max-height:none;padding:14px;background:#fff}.cste-faq-floating-form{margin:0;padding:12px;border-top:1px solid var(--cste-border);background:#fafbfc}.cste-faq-floating-form .cste-faq-input-row input{padding:11px 12px}.cste-faq-floating-form .cste-faq-input-row button{padding:11px 14px}.screen-reader-text{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}@media(max-width:980px){.cste-faq-inline-grid{grid-template-columns:1fr}.cste-faq-inline{padding:28px}}@media(max-width:600px){.cste-faq-inline{padding:21px 16px;border-radius:18px}.cste-faq-intro h2{font-size:29px}.cste-faq-intro p{font-size:15px}.cste-faq-suggestions{display:grid}.cste-faq-suggestions button{text-align:left}.cste-faq-input-row{align-items:stretch}.cste-faq-input-row input{padding:12px;font-size:14px}.cste-faq-input-row button{padding:12px 13px}.cste-faq-launcher{right:14px;bottom:14px}.cste-faq-floating{right:10px;bottom:74px;width:calc(100vw - 20px);height:min(590px,calc(100vh - 92px));border-radius:16px}}

.cste-faq-message>div:first-child{white-space:pre-wrap;overflow-wrap:anywhere}